Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 563-927-3200 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Gateway Appliance is proud to be an exclusive Whirlpool retailer offering Amana, Whirlpool, Maytag, and KitchenAid brand appliances. With these brands, we're able to cover all our customers' needs, from basic to the most sophisticated. Gateway Appliance takes customer service to another level. Our knowledgeable staff is courteous and friendly. The company's two OEM factory-trained technicians work on the appliances sold by Gateway - and ones that aren't. Co-owner Phil Payne manages daily operations of Gateway Appliance Sales and Services and partners Shannon Payne, and Ryan and Angie Wicks are involved regularly in operations. When it comes to your appliance needs, Gateway offers unique services and commitment to customer satisfaction and care. Gateway offers free local delivery, free appliance disposal, and competitive prices.

Personal appointments can be made to conveniently fit your schedule. We look forward to seeing you!

Phil and Shannon Payne & Ryan and Angie Wicks

Meet our staff

Picture of Phil Payne

Phil Payne

Store Manager
Picture of Katie Savago

Katie Savago

Office Coordinator
Picture of Franklin Scooter

Scooter Franklin-Clark

Service Technician
Picture of Jordan McMurrin

Jordan McMurrin

Service Technician
Picture of Keenan McQuillen

Keenan McQuillen

Lead Installer

Picture of Collin Payne

Collin Payne

Part-time Installer

Picture of Justin McMurrin

Justin McMurrin

Service Technician

Meet The Owners

Picture of Phil & Shannon

Phil & Shannon

Picture of Ryan & Angie

Ryan & Angie