Your Trusted Local Appliance Experts
At Gateway Appliance in Manchester and Dubuque, IA, we know that outfitting your home should be a straightforward, stress-free experience. As a community-focused team, we skip the big-box store hassle to provide personalized guidance when you need reliable appliances for your family.
Whether you are looking for a durable new kitchen appliance or upgrading your laundry room, our appliance sales approach focuses on matching you with lasting quality. We proudly carry trusted brands like Whirlpool, KitchenAid, Maytag, and Amana, offering dependable residential appliances built for everyday performance and long-term reliability.
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Wash Away Worry
Browse our selection of top-load and front-load washers and dryers designed to help you care for your family’s clothes in less time with less worry.
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Kitchen appliances with the latest innovations and smart technology. From refrigerators that are easy to organize to ranges with easy clean technology to dishwashers that have more space to clean more, you’ll find the latest trends in appliances to help you care for your home and family.
There's A Better Way To Do Laundry
Gateway Appliance LLC carries a wide selection of Purewash Pro products. If you are looking for Purewash Pro products or if you have any questions about Purewash Pro products, please feel free to call us or simply stop by Gateway Appliance at any time and we would be glad to help you.
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Fast & Reliable Service Solutions
A sudden breakdown disrupts your daily routine, which is why we are dedicated to providing fast, dependable appliance repair across the Tri-State area. Our experienced technicians handle a high volume of daily service calls, bringing practical fixes directly to your door so your household keeps running smoothly.
Because we specialize in the specific brands we sell, our growing team has the hands-on expertise to diagnose issues quickly and correctly the first time. We also service brands such as GE and Frigidaire, and we are happy to work on products not purchased from us as long as they are within the brands we service. Stop by our showrooms in Manchester or Dubuque to browse our selection of spacious refrigerators and other essential household units, or give us a call to schedule your next service appointment!
Learn MoreCustomer Reviews
Our customers are our family, and we love to hear what they have to say. Check out their rave reviews right here.
Gateway Appliance is amazing to work with! Friendly and very knowledgeable. Helped me figure out the issue with my washer and I decided it wasn't worth fixing so the staff helped me choose a new set. Delivered in a week and set up in no time.
Rhonda R.The installation of our washer and dryer went smoothly. I was impressed with the quality of service, the promptness, and the call ahead. The two young men were friendly and polite. They removed our old set, and then they didn't just install the new set, they tested it, and made sure we were happy with it. I think that we got the best deal around, and I'm very satisfied with Gateway Appliance.
Denise W.Gateway Appliance helped us on a warranty issue. Their tech was on time, professional, very considerate of our hardwood floors, and a good guy to talk to. I really appreciate their promptness and going the extra mile for us. I live in Cedar Falls, but will make the drive to Manchester for all my future appliance purchases because of their great customer service and the fact they have capable and competent techs on staff.
Beau J.The office staff was very professional when scheduling my appointment, the service technician was prompt and very friendly. They took care of my problem and I would highly recommend them if you ever need service work.
Karen M.
Frequently Asked Questions
Do you handle manufacturer warranties for the units you sell?
Because we are an authorized dealer for Whirlpool, KitchenAid, Maytag, and Amana, our technicians are fully certified to perform warranty work. We also work with GE warranties and Lowe’s warranty plans. If a product purchased from us has an issue, we handle the service process directly, so you do not have to navigate a frustrating third‑party network.
Any appointment time provided by any company that isn’t Gateway Appliance is not a confirmed service time with us. This includes appointments scheduled with Whirlpool directly. To schedule your service, please reach out to us directly — we’ll be happy to find a time that works best for you!
Can I purchase replacement parts directly from your store?
Yes, we can help customers order replacement parts for the brands we service. However, we do not maintain a comprehensive inventory on-site. In many cases, the most effective way to ensure you receive the correct part is to schedule a diagnostic service call, allowing our technicians to accurately identify the issue and recommend the proper solution.
How should I prepare my home before a technician arrives?
To help our team work efficiently, please clear any clutter, rugs, or obstacles from the pathway leading to the broken unit. If the issue involves a built-in machine or one located in a tight utility closet, ensuring we have clear access to the equipment, and its power source, allows us to diagnose and resolve the problem safely.
Do you dispatch technicians outside of the immediate city limits?
While our dedicated showrooms operate locally in Manchester and Dubuque, our service footprint covers a wide radius across the surrounding Tri-State region. We frequently dispatch our repair team to nearby communities in Northeast Iowa, as well as parts of Illinois and Wisconsin, ensuring our rural neighbors receive the same prompt, professional attention.