I have never ever dealt with a more amazing company. This has been a long process with COVID and Derecho its been a crazy mess. But Whirlpool and Gateway has been AMAZING! Kira has been the most amazing person to deal with. The tech that came out was kind and caring. Its been a very simple process and I couldn't be more happy.
Mylissa R
8/22/2020
Thanks for sharing your experience!
Very good customer service. Made me a good deal on a brand new washer. I will definately go there again.
Karmic Storm
8/26/2020
Thanks for sharing your experience!
Excellent customer service and very accommodating. Absolutely coming back for next appliances need. Thank you Gateway Appliances!
Jojo Rinah
6/18/2020
Thanks for sharing your experience!
I had a new microwave that had no sound. Since this was under warranty, the warranty company sent Gateway Appliance out to fix the problem. The office staff was very professional when scheduling my appointment, the service technician was prompt and very friendly. They took care of my problem and I would highly recommend them if you ever need service work.
Karen Martino
7/10/2020
Thanks for sharing your experience!
Had what I needed. Fantastic sales and delivery.
Kathy Olsen
7/29/2020
Thanks for sharing your experience!
Our washing machine broke and Service Technician Scooter, and Scheduler Kira were very kind and helpful in getting us the best deal possible on parts, going above and beyond to find parts when they were on back order locally, and fixing our machine on the date promised. We highly recommend Gateway Appliance!
Judy Goldberg
12/6/2019
Thank you for taking time to share your experience with others.
- Owner
Gateway Appliance helped us on a warrenty issue. Their tech, Scooter, was on time, professional, very considerate of our hardwood floors, and a good guy to talk to. I really appreciate their promptness and going the extra mile for us. I live in Cedar Falls, but will make the drive to Manchester for all my future applicance purchases because of their great customer service and the fact they have capable and competent techs on staff.
Beau Jorgensen
1/25/2018
Wow! We really have the best customers. thank you.
I had been having problems with my Kitchenaid Dishwasher 11.5 months into ownership and another Kitchenaid service company blamed the problems on the drain and the installation. The problem was that the heating coil and the spray arm stopped working. I contacted Kitchenaid after the tech reset the dishwasher and it worked for about 2 weeks and then stopped again. I called Kitchenaid again a few says past the 12 month warranty period. They said the dishwasher was past warranty and the dishwasher would not be covered. I called Gateway and they worked with Kitchenaid and the work was done under warranty. Gateway did something they didn't need to do. Long story short Gateway went above and beyond and I highly recommend them.
Fairman Campbell
2/25/2018
We appreciate your business!
Frigidaire sent them out to check on an issue we were having with ito new stove. Scooter was AWESOME! Called in advance like I asked because if ito dog and toddler. Was earl to talk to and did a great job of trouble shooting to locate the possible problem . You have a great employee in Scooter, thanks you guys!!!
Marisa Gordon
10/25/2018
Thank you Marisa Gordon!
Had these guys install a new refrigerator in our home after ours quit. Pricing was great and service was excellent! Will continue doing business with them in the future.
Andy Fangman
11/25/2018
We appreciate you!
Nice place. Philip was very helpful!!
Kathryn Rowray
12/25/2018
We appreciate you!
Already a Gateway Appliance LLC customer? If we've had the pleasure of you working with you already, we'd appreciate if you would take a moment to look us up on your favorite review site and tell us about your experience with Gateway Appliance LLC.
